- Shipping is Free (continental U.S.) and no sales tax if shipped outside of Maryland!
- Canada and Alaska Shipments are $60.00
- Hawaii Shipments are $100.00
PYC Awnings – Satisfaction Guaranteed
Because of the utmost pride we have in our products, we are the only company that offers a money back guarantee for our all of our custom made products. All of our products are custom made to your specifications. We offer an extensive line of Sunbrella® fabrics. Fabrics come in solids, stripes, and patterns. Please double check the fabric ID number before making your order. There are full instructions for installing your awning products on the products pages. If you are not completely satisfied with your awning purchase, after installation, call for a return authorization. Proof of Installation will be required. Returns may be subject to a restocking fee to be determined at the time of return. If you need help or more information before installing, feel free to contact us!
Warranty for Window, Door, Porch Roller Curtains &
Valances and Sunflexx Patio Awnings
Because of the utmost pride we have in our products, we warrant to the original purchaser that the framework and component parts are free from defects in workmanship and material as long as the warranty remains in effect. The awnings are guaranteed to meet the specifications ordered by the customer. If you are unsure about the size, please call a customer service representative before placing an order.
- Sunbrella Fabric® is warranted for 10 years against fade, rot and mildew.
- Outdura® Fabric is warranted for 5 years. *Available for Umbrellas only.
- Awntex® Fabric is warranted for 5 years. *Available for Porch Roller Curtains only.
- Framework is warranted for ten years Non- Prorated for Window Awnings, Door Awnings, and Porch Roller Curtains & Porch Valances.
- Framework for Sunflexx Patio Awnings has a 15 year Warranty.
- Tenara® thread made by Gore™ has a lifetime warranty.
- We are not responsible to cover damage to the framework or component parts caused by acts of nature. Acts of nature include, hurricane force winds , lighting, snow & ice (heavy loads that are allowed to accumulate and lay on top of the awning), tornado’s, fire or damage caused by falling objects such as a tree limbs, etc.
Umbrella Frame Warranty
Umbrellas are guaranteed for one full year to be free from defects in original material and workmanship.This guarantee includes the following;
Frame, crank, tilt mechanism, housing, rib cleats, valance clamps, cap.This guarantee does not cover the following:
Product failure caused by unreasonable use and/or care, acts of nature (i.e. wind/storm damage).
In the unlikely event there is a problem, we are here to help!
If a defect in original material or workmanship does occur during the warranty period: PYC Awnings and the manufacturer will repair or replace, at its discretion, the product without charge.If a problem occurs after the long warranty period you may request a repair or replacement quote upon inspection of the damage. Repairs are usually inexpensive or for a fresh new look we can replace the fabric for a fraction of the cost of a new awning! Freight charges both ways will be the customer’s responsibility.